Retail is an interesting job category that has many job titles. According to 2020 Job Trends, it has the majority of postings on the American job search sites. In this article, we will introduce you to the most common retail jobs. If you are interested in retail jobs in Pakistan, get information about the different retail responsibilities. If you are already in the retail industry, this article will also bring some benefits to you as it will show you the different categories in the retail sector.

10 Retail Job Titles and Responsibilities

1. Retail Sales Associate

Retail sales associates have many tasks related to retail stores and customers. They are those employees whose responsibilities are to interact with people to maintain customer service. In addition, they take care of the retail stores operations and appearances.

They also assist customers with information related to sales or product queries. Retail sales associates in case of necessity are restocking inventory and manning the register. To get hired as a retail sales associate, you need to have good communication skills. In addition, you should be able to negotiate, make good ties as well in order to maintain the clients concerns about products, discounts, and loyalty programs.

2. Cashier

This is similar to accounting clerk tasks that operate in many careers. This job is involved in cash register. However, in some stores, a cashier can also be referred as a titles retail sales associate.

This cannot be considered the same, since the cashier is not active in the sales operations. He is rather responsible for taking the customers’ orders and controlling payment and receipts. A cashier should manage accounting skills to maintain receipts, because bill and payment are part of the cashier’s major task. Know all about the different accounting clerks, from here:

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3. Teller

Since retail projects are considered part of sales and marketing, they are probably financed through bank loans and budgets. Tellers in the retail industry deal with bank customers such as account transactions. They also assist banking suggestions and maintain balances. The skills required for hiring tellers are based on strong communication with customers and good accounting knowledge, since they work with both clients and money.

4. Store Manager

Store managers are employed in retail shops. They manage employees by giving each one assigned tasks. They are also responsible for recruiting and training retail agents to keep store operations and customer assistance in the right progress. Store managers should be experienced in sales management so that they can lead a team of agents and assistants. They should master problem-solving skills to keep successful transactions.

5. Assistant Store Manager

After a store manager, there is an assistant who tackles multiple tasks to provide better support. These tasks can be manifested in assisting the schedules of employees and controlling their activities. This occupation is based on leading a team of workers. It can be also considered part of the retail management and stock management.

6. Retail Assistant Manager

This job is similar to the occupation of an assistant store manager. A retail assistant manager has many roles in managing different fields such as, customer assistance, workers management including their recruitments. Indeed, this job requires experience in leading a team of different workers and employees from the retail industry. Communicative and interpersonal skills are also required in any level of management job positions

7. Merchandiser

Merchandisers are responsible for the retail market. They maintain and put the products at the correct section of the store. They also book for the customers orders. Merchandisers enhance stock products in appropriate quantities. They follow marketing strategies to optimize profitability.

Since merchandisers play a huge role on the sales floor, they should endure the workloads and execute the different multi-tasks before the deadlines. Merchandisers are also responsible for the transformation of goods and products in different retail spots and locations. Therefore, they need to have a driver’s license to secure the availability of products in different sectors. If you are interested in the trendy marketing online job positions check these articles:

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8. Stocking Associate

Stocking associates are responsible for stocking the products ordered by customers. They can also make the packaging of a specific item and organize the exhibition of the products to be sold. Stocking associates provide the product’s description on the package and the license of safe usage.

By following these procedures, they can increase product sales. There is no specific entry level to this job, since a stocking associate is a person who receives blank items and prints on them the package description. This associate should know how to use stocking equipment.

9. Customer Service Associate

This job doesn’t differ from the previously mentioned retail sales associates. Customer service associates deal with customers through different tools such as phones or emails. They also try to take customers orders or explore their concerns in stock markets. Looking for customer service jobs in Pakistan? Check this out.

The skills required in this job position is similar to e-commerce system. It is based on the ability of using customer service software. Their job might be similar to call center jobs as they communicate with customers  through web-based tools. For more information about call centers, check this article.

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10. Grocery Store Stock Clerks

They are also labeled as grocery Associates. Their major task is to manage supermarkets or grocery stores. They also make stock orders to fill the grocery shelves. They manage a group of workers that help them receive products from the stock store. This job is a business investment and can be independent from the major producing retail company. However, some retail companies have a series of their own grocery stores and hire their associates

These are the 10 different retail job titles and positions that are needed to make strong service to meet with the various customer concerns. Retail job salaries depend on the different job roles and on the employee’s seniority.